Tuesday, November 18, 2014

Moving on UP . . . Next Door.

By Dave Trux & Walter Ford

In the course of a life of a business, it grows and needs change. The first shop we had was 6,500 feet and had a nice waiting room but had its limitations and shortcomings. We didn't have a dedicated bathroom for our customers, which is extremely important to us. Our techs did a good job keeping the bathroom clean but not customer clean. We consider the shop an extension of our homes and wanted it to be as clean, nice, well lit, warm and comfortable as you would feel if you were in our house, which this place really is to us.

Our new building, which is right next door, has a dedicated waiting room that’s completely separate from the sales area and the offices. We have a couple of couches now, so when there is more than one customer waiting, they don’t feel so crowded. We have a huge flat screen TV to watch, a coffee maker and it’s now like a really nice living room.

The techs out in the shop work more efficiently and are much happier when they’re not working in temperatures of 110 degrees that feels like a hot box. In our new 9,100 square foot facility, we have a dedicated clean room for building engines and a dedicated lounge area for the techs with their own closets and bathroom. The work space itself has coated floors, which was a great cost that helps keep the shop clean. The coated floor reflects the lights back up underneath the cars, so our techs can see better while they’re working. Most importantly, the building is fully insulated. When the weather outside was in the triple digits, the temperate in the shop was 25 degrees cooler! In a concrete building, when the walls get heated up, it will hold the heat for quite some time. The old building actually shields the new building from the sun, so we don’t have that problem anymore. The work area, even on triple digit days will stay around 78-82 degrees, so it’s really nice.

So, this move will be better for our customers and better for our employees. Better employees’ equals’ better quality work, which again benefits our customers! Our new facility is very nice and clean and looks more like a showroom now. Finally, we are also dedicated to keeping our environment clean by making our business as green as possible. We've always printed our invoices on two sides and this building is much more efficient with respect to heating and cooling, so we’re much happier as well!


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