By
Dave Trux & Walter Ford
In
the course of a life of a business, it grows and needs change. The
first shop we had was 6,500 feet and had a nice waiting room but had
its limitations and shortcomings. We didn't have a dedicated
bathroom for our customers, which is extremely important to us. Our
techs did a good job keeping the bathroom clean but not customer
clean. We consider the shop an extension of our homes and wanted it
to be as clean, nice, well lit, warm and comfortable as you would
feel if you were in our house, which this place really is to us.
Our
new building, which is right next door, has a dedicated waiting room
that’s completely separate from the sales area and the offices. We
have a couple of couches now, so when there is more than one customer
waiting, they don’t feel so crowded. We have a huge flat screen TV
to watch, a coffee maker and it’s now like a really nice living
room.
The
techs out in the shop work more efficiently and are much happier when
they’re not working in temperatures of 110 degrees that feels like
a hot box. In our new 9,100 square foot facility, we have a dedicated
clean room for building engines and a dedicated lounge area for the
techs with their own closets and bathroom. The work space itself has
coated floors, which was a great cost that helps keep the shop clean.
The coated floor reflects the lights back up underneath the cars, so
our techs can see better while they’re working. Most importantly,
the building is fully insulated. When the weather outside was in the
triple digits, the temperate in the shop was 25 degrees cooler! In a
concrete building, when the walls get heated up, it will hold the
heat for quite some time. The old building actually shields the new
building from the sun, so we don’t have that problem anymore. The
work area, even on triple digit days will stay around 78-82 degrees,
so it’s really nice.
So,
this move will be better for our customers and better for our
employees. Better employees’ equals’ better quality work, which
again benefits our customers! Our new facility is very nice and clean
and looks more like a showroom now. Finally, we are also dedicated to
keeping our environment clean by making our business as green as
possible. We've always printed our invoices on two sides and this
building is much more efficient with respect to heating and cooling,
so we’re much happier as well!
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