By Bob Cox
Q:
What are some common things people don’t know about E-Z Living
Cleaning?
A:
That we do window cleaning and carpet cleaning. Also, there’s a
manager on every crew that cleans on every job. Our employees are
always being supervised. A lot of companies just send one or two
girls and you get what you get.
Q:
How do you earn the trust of customer’s that have had bad
experiences with other house cleaning services?
A:
A lot of our customers were previously burned one way or another by
other house cleaning companies and so they usually want to be in the
home while we’re there and that’s understandable. But after six
months or a year they feel comfortable enough with us to leave us
alone.
Q: What else do you do to
offer outstanding service?
A:
We send in a crew of four, so they work quickly and efficiently. The
manager is in charge of everything, including the key, the alarm,
supervising the crew and checking everything before she goes.
Q:
What’s the typical feedback you get from your customers?
A: That we do a really good job
and that we’re honest and trustworthy. We’re on time, dependable
and we show up when they need us.
Q:
How do you live up to your slogan “We don’t cut corners, we clean
them”?
A:
Every crew has a manager and some crews have an assistant manager to
insure premium quality work and we thoroughly train every employee on
how to clean efficiently and effectively. We also always use our own
superior quality cleaning supplies on every house we clean.
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