Laptops, Tablets & iPad Repairs

By Alika Salazar

While most of the repairs we do are on smart phones, we also see our fair share of laptops, iPads and tablets in need of saving. While these devices are fairly solid and durable, they are not bulletproof. They can and will break.

The most common problem we see in our three stores is cracked screens caused by excessive impact. We also repair a lot of LCDs after the charge board breaks. This oftentimes happens while the unit is charging and it inadvertently gets knocked into and drops to the floor. Another common mishap occurs when people spill coffee or some other beverage on their unit while they're working and dining at the same time. If this or sometime similar should happen to you, please do not be too embarrassed to bring it in. This is very common and we have a great track record of repairing these units.

While many of our customers routinely trade in their smart phones in roughly one to two years, they often keep their laptops, iPads and tablets much longer (four to five years is common). As a matter of fact, the most common iPad we continue to repair is the iPad 2, which is about 5 years old. I think it's still the most popular because it's the first one that had a camera and also because they sold that model for several years.

Repairs on laptops, iPads and tablets typically start at around $75 to $100 plus parts. In many cases, it's a lot more economical to repair than to replace, but we tell our customers the price and let them weigh their options without any pressure. A newer unit is usually worth repairing, but we do have customers that choose to repair older units because they've gotten used to how it operates and they have all their information stored on it. In many cases, when you buy new equipment, the operating systems change. While some people like change, a lot of people don't. New systems require time to learn, so it’s always a good idea to factor this into the decision of repairing versus replacing.